Shipping & Delivery

We offer FREE economy shipping to the contiguous 48 United States and Military APO/FPO addresses.

Shipping rates may apply to Hawaii, Alaska, and U.S. protectorate states and zones.

Expedited, International, and Premium Shipping Services

We offer the following USPS and UPS expedited services. Shipping rates are automatically calculated based on package shipping dimensions, weight, and delivery area. We offer discounted rates from Shopify Shipping.

Domestic

International

Shipping & Order Processing

We ship both in-house and through partnered third-party networks, so shipping and delivery times may vary across products.

Personalized and Print-On-Demand orders are typically shipped within 3-5 business days after they have been placed. Regular orders ship within 1-3 business days. Please keep in mind that shipping and delivery times vary depending on the product and fulfillment method.

We do our best to provide accurate shipping and delivery estimates during your checkout process.

If you are hoping to get an order delivered by a certain date as part of a gift or event, we highly encourage you to reach out to us. We will work with you to ensure that your order can be delivered on time. Please consider placing your order in advance. 

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Delivery & Tracking Details

•  All orders are shipped with tracking numbers. 
• Shipment delivery times vary on ship to location and ship from location and carrier shipping method.
• Shipment delivery times may be impacted by holidays, weather, or other unusual situations.
• International shipments may be further delayed by customs.

Shipping & Delivery Issues

In case of package theft, we encourage you to contact your local authorities.

If you encounter issues with your order, such as:

• Lost or missing package
• Package was delivered to the wrong address
• Package was delivered late and outside the estimated delivery window
• Delivery carrier is unable to deliver to your address
• You are unable to accept the delivery

Please contact us at your earliest convenience. Provide your name, order details, and a brief description of the issue you are experiencing.

We will work with you to provide a suitable solution, and may offer a full refund or order replacement in certain situations.

Return Policy

Products purchased from our store can be returned within 30 days of delivery.

To be eligible for a return:

• Your product must be in the same condition and original packaging that you received it
• Your product must be unworn, unused, and not damaged or altered
• We cannot accept returns on gift cards.
• Exceptions and non-returnable products: Food & perishable products, personal beauty care products, and certain clothing accessories, such as masks and undergarments.

Important: You are responsible for the cost of returning the product to us. We cannot be held responsible for products damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service.

If you need assistance with a shipping label, we can help provide the shipping label, but the shipping cost will be deducted from your final refund.

Personalized Products

• Products that are personalized with your custom options cannot be returned and refunded.
• We highly encourage you to double check and verify that your personalized request is accurate and that you are happy with your selection before placing your order.

If you receive a product with a defect or has the incorrect personalized text, contact us at your earliest convenience. Please be prepared to provide your order details, a brief description of the issue, and an image of the product that shows the defect or incorrect personalization.

We will work with you to provide a replacement at no additional cost, or a full refund. You do not need to return defective/incorrect merchandise.

Exchanges

The fastest way to process an exchange and get the exchange you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

If your product has not been confirmed for shipping, please contact us immediately to make any changes to your order before it is shipped.

Damages and Issues

In the unfortunate event that there is an problem with your order, a shipping related issue or damage to your product, please contact us at your earliest convenience. We will work with you to evaluate the problem and provide assistance towards a suitable solution.